Contact
For bookings, more information about our products, please fill out the form below & someone from The Ki Team will be in touch with you!
Salon Wygs
Email: salonwgys@gmail.com
Phone: 205-419-7244
Salon Wygs
Email: darcik.salonwgys@gmail.com
Phone: 205-370-6698
Contact us with any general questions
Get in touch and ask any questions you may have about our products or our brand in general.
Shipping & Returns
Shipping Policy
WE WILL SHIP ORDERS WITHIN 72 HOURS OF RECEIPT. WE NEED THIS TIME TO PROPERLY PROCESS YOUR ORDER FOR ACCURACY AND DELIVER GOODS FOR SHIPMENT.
WE RECOMMEND ALL PERSONS ORDERING HAVE AN ACTIVE PAYPAL ACCOUNT. ORDERS WILL ONLY BE SENT TO CONFIRMED PAYPAL ADDRESSES, SO WE DO RECOMMEND ALL PERSONS CONFIRM ADDRESSES VIA PAYPAL BEFORE ORDERING. WE ARE NOT RESPONSIBLE FOR FAILURES TO CONFIRM OR UPDATE CURRENT PAYPAL ADDRESSES.
ALL ORDERS ARE SHIPPED VIA USPS (UNITED STATES POSTAL SERVICE) OR FEDEX. WE WILL NOT MAKE ANY ATTEMPTS OR FULFILL ANY REQUEST TO SHIP WITH ANY OTHER SHIPPING COMPANY.
ALL ORDERS WILL RECEIVE A TRACKING NUMBER VIA EMAIL FROM USPS.COM, FEDEX.COM AND/OR SALON WYGS VIA PAYPAL WITHIN 72 HOURS. THAT WILL ALLOW THEM TO TRACK AND EXPECTED DELIVERY OF ORDER.
ALL SHIPPING COMES WITH SIGNATURE CONFIRMATION AND YOU MUST SIGN FOR THE PACKAGE.
ALL OVERNIGHT ORDERS ARE ALSO PROCESSED AND SHIPPED NEXT BUSINESS DAY. WE DO NOT SHIP OVERNIGHT SAME DAY. PRIORITY EXPRESS OVERNIGHT CAN TAKE UP TO 2 BUSINESS DAYS
Return Policy
WE DO NOT ACCEPT RETURNS OR EXCHANGES OF UNBUNDLED HAIR OR HAIR THAT HAS BEEN TAMPERED WITH, WASHED, UNCOILED FROM THE WAVE OR IT'S ORIGINAL CURL PATTERN. IF A BUNDLE IS APPARENT OF USE OF ANY KIND OR HAS BEEN TAMPERED WITH WE WILL NOT REFUND ON ANY BASIS, AND WE RESERVE THE RIGHT TO MAKE THE DECISION BASED ON THE CONDITION OF THE RETURNED HAIR.
WE WILL USE OUR INDUSTRY EXPERTISE TO DETERMINE IF A REFUND IS GRANTED. THE REFUND SHALL BE PAID WITHIN THE SAME MANNER AS PAYMENT, I.E. PAYPAL, REFUND VIA PAYPAL
WE WILL ACCEPT RETURNS WITHIN 7 DAYS. THERE ARE NO REFUNDS OR EXCHANGES FOR IN STORE PURCHASES. ALL RETURNS WILL BE MADE MINUS THE EFFECTIVE COST AND WILL BE MADE WITHIN 72 HOURS OF RECEIPT
THERE ARE NO REFUNDS OR EXCHANGES ON WHOLESALE ORDERS
ALL ORDERS BEING RETURNED SHOULD HAVE TRACKING INFORMATION. PLEASE KEEP THAT INFORMATION AND HAVE IT AVAILABLE UPON INQUIRY.
WE WILL SHIP ORDERS WITHIN 72 HOURS OF RECEIPT. WE NEED THIS TIME TO PROPERLY PROCESS YOUR ORDER FOR ACCURACY AND DELIVER GOODS FOR SHIPMENT.
WE RECOMMEND ALL PERSONS ORDERING HAVE AN ACTIVE PAYPAL ACCOUNT. ORDERS WILL ONLY BE SENT TO CONFIRMED PAYPAL ADDRESSES, SO WE DO RECOMMEND ALL PERSONS CONFIRM ADDRESSES VIA PAYPAL BEFORE ORDERING. WE ARE NOT RESPONSIBLE FOR FAILURES TO CONFIRM OR UPDATE CURRENT PAYPAL ADDRESSES.
ALL ORDERS ARE SHIPPED VIA USPS (UNITED STATES POSTAL SERVICE) OR FEDEX. WE WILL NOT MAKE ANY ATTEMPTS OR FULFILL ANY REQUEST TO SHIP WITH ANY OTHER SHIPPING COMPANY.
ALL ORDERS WILL RECEIVE A TRACKING NUMBER VIA EMAIL FROM USPS.COM, FEDEX.COM AND/OR SALON WYGS VIA PAYPAL WITHIN 72 HOURS. THAT WILL ALLOW THEM TO TRACK AND EXPECTED DELIVERY OF ORDER.
ALL SHIPPING COMES WITH SIGNATURE CONFIRMATION AND YOU MUST SIGN FOR THE PACKAGE.
ALL OVERNIGHT ORDERS ARE ALSO PROCESSED AND SHIPPED NEXT BUSINESS DAY. WE DO NOT SHIP OVERNIGHT SAME DAY. PRIORITY EXPRESS OVERNIGHT CAN TAKE UP TO 2 BUSINESS DAYS
Return Policy
WE DO NOT ACCEPT RETURNS OR EXCHANGES OF UNBUNDLED HAIR OR HAIR THAT HAS BEEN TAMPERED WITH, WASHED, UNCOILED FROM THE WAVE OR IT'S ORIGINAL CURL PATTERN. IF A BUNDLE IS APPARENT OF USE OF ANY KIND OR HAS BEEN TAMPERED WITH WE WILL NOT REFUND ON ANY BASIS, AND WE RESERVE THE RIGHT TO MAKE THE DECISION BASED ON THE CONDITION OF THE RETURNED HAIR.
WE WILL USE OUR INDUSTRY EXPERTISE TO DETERMINE IF A REFUND IS GRANTED. THE REFUND SHALL BE PAID WITHIN THE SAME MANNER AS PAYMENT, I.E. PAYPAL, REFUND VIA PAYPAL
WE WILL ACCEPT RETURNS WITHIN 7 DAYS. THERE ARE NO REFUNDS OR EXCHANGES FOR IN STORE PURCHASES. ALL RETURNS WILL BE MADE MINUS THE EFFECTIVE COST AND WILL BE MADE WITHIN 72 HOURS OF RECEIPT
THERE ARE NO REFUNDS OR EXCHANGES ON WHOLESALE ORDERS
ALL ORDERS BEING RETURNED SHOULD HAVE TRACKING INFORMATION. PLEASE KEEP THAT INFORMATION AND HAVE IT AVAILABLE UPON INQUIRY.
Feature Ki Edwards or Salon Wygs for your press or media outlet
We love being in the spotlight for press & media! Please e-mail us details & our team will be in touch!
E-Mail us at:
salonwygs@gmail.com
